Privacy Notice
Our Contact Details
Name: CCMG LTD
Address: Rosebery Medical Centre, Rosebery Street, Loughborough, LEICS, LE11 5DX
Phone Number: 01509 324115
The type of personal information we collect
We currently collect and process the following information:
- Names and contact information (phone numbers and email addresses) for Centre Users
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To make a booking at the Rosebery Wellbeing Centre
- To make an enquiry about a booking at the Rosebery Wellbeing Centre
- To stay informed about news and information from the Rosebery Wellbeing Centre
We use the information that you have given us in order to provide you with the information that you have requested.
We do not share your information with other organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting using the information above.
(b) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep contact information for 12 months following your final use of the Rosebery Wellbeing Centre. We will then dispose your information by deleting it from our email records and database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the information above if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact information above.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Updated May 2022
